ace335 Terms and Conditions

ace335 ("we", "our", "platform") operates an online entertainment and betting service for users in Bangladesh. These terms and conditions ("Terms") form a legal agreement between ace335 and the registered user ("you", "member").

By browsing the ace335 website, opening an account, making a deposit, or participating in any game, you are accepting these Terms. If you do not agree with any part of these Terms, please refrain from using ace335.

These Terms are effective under Bangladesh Standard Time (BST, UTC+6). ace335 reserves the right to amend these Terms at any time without prior notice. Any changes will take effect as soon as they are published on the website.

1.1 Nature of the Service

ace335 is an online entertainment platform that provides slot games, live casino, cricket and other sports betting, and other gaming services. All information and content displayed on the platform is for entertainment and informational purposes only and shall not be considered financial advice.

1.2 Language and Communication

ace335 focuses on the Bangladesh market and provides full service in English. All our support, communications, and notices will be sent in English. Communication in Bengali is also available when needed.

2.1 Eligibility to Register

To create an account on ace335, you must meet the following conditions:

• You must be at least 21 years of age.
• You must register using your real information — providing false information will be considered a violation of these Terms.
• Only one account per person is permitted.
• Registration is not permitted from countries or regions where online gaming is legally prohibited.
• You must not be an employee, director, or close relative of an employee or director of ace335.

2.2 Registration Process

During registration you must provide your correct name, mobile number, date of birth, and other required information. ace335 may request additional documents for identity verification at any time. Some services may be restricted until the verification process is complete.

2.3 Account Security

Keep your account login details (username and password) completely confidential. Do not share this information with any third party. You are solely responsible for all activity that takes place on your account. If you suspect any unauthorized access, contact ace335 support immediately.

An ace335 account will have a single currency balance calculated in Bangladeshi Taka (BDT / ৳). All transactions, deposits, withdrawals, and bonuses will be displayed in Taka.

3.1 Account Verification

ace335 follows a KYC (Know Your Customer) policy. A copy of a national identity card, passport, or other government-issued identification may be requested for verification. Verification may be mandatory before a withdrawal or when a specified amount is exceeded.

3.2 Inactive Accounts

An account may be considered inactive if there has been no login or transaction for 12 months or more. An administrative fee may apply to inactive accounts. ace335 will send a notice to the contact information on file.

3.3 Multiple Accounts Prohibited

It is strictly prohibited for one person to hold more than one account. If ace335 finds that a person is operating multiple accounts, all accounts will be closed immediately and all balances may be forfeited.

4.1 Deposit Methods

ace335 supports the following payment methods:

• bKash — Mobile Banking
• Nagad — Mobile Banking
• Rocket — Mobile Banking
• Bank Transfer — Internet Banking

All deposit transactions are secured by SSL encryption. ace335 does not accept deposits from third-party accounts — the account holder and the payment method owner must be the same person.

4.2 Withdrawal Process

Account verification must be complete before submitting a withdrawal request. Withdrawals are generally processed within 5 to 30 minutes. However, additional time may be required during the verification process or in cases of unusual activity.

4.3 Withdrawal Conditions

• It is recommended to use the same method for withdrawals as was used for the deposit.
• The applicable wagering requirement must be met before bonus funds can be withdrawn.
• ace335 reserves the right to hold withdrawals in cases of suspicious transactions.
• Additional verification may be required for large withdrawals in accordance with anti-money laundering (AML) policy.

4.4 Failed Transactions

If a transaction fails due to a technical issue or a problem with the payment provider, ace335 will attempt to resolve it as quickly as possible. If a problem occurs, contact support immediately.

5.1 Bonus Terms

The following general conditions apply to all bonuses and promotions at ace335:

• Each bonus is applicable once and for one account only.
• The account must be fully verified before claiming a bonus.
• ace335 reserves the right to change or cancel any bonus offer at any time.
• If misuse of bonus benefits or fraud is detected, the bonus will be cancelled and the account will be closed.

5.2 Wagering Requirement

The wagering requirement for the welcome bonus is 15x. For example: if you deposit ৳1,000, you will receive a ৳1,000 bonus and your total balance will be ৳2,000. To withdraw the bonus, you must place bets totalling (৳1,000 bonus × 15) = ৳15,000. Similarly, a deposit of ৳42,000 will earn a ৳20,000 bonus and the total balance will be ৳62,000.

5.3 Reasons for Bonus Cancellation

• Registering with false information.
• Claiming bonuses using multiple accounts.
• Evidence of bonus arbitrage or clear bonus abuse.
• Suspicious activity related to money laundering.

6.1 Game Results

The outcome of every game on ace335 is determined by a Random Number Generator (RNG) system, which ensures fair and unbiased results. Game outcomes are not predetermined and cannot be controlled by ace335 or any third party.

6.2 Disconnection During a Game

If internet connectivity is lost during a game, the ace335 system will automatically save the result of that round. Upon reconnecting, the latest game state will be displayed. ace335 will attempt to provide a reasonable resolution in such cases.

6.3 Errors and Technical Issues

If a game result is affected by a software error or technical issue, that round may be considered void. The bet will be returned but any winnings from that round will not be considered valid. ace335 reserves the right to temporarily suspend or close any game.

6.4 Sports Betting

Additional specific rules apply to cricket and other sports betting. If a match is cancelled or the result is undecided, the decision of ace335 will be final. For results of BPL, IPL, T20 World Cup, or any other tournament, the decision of the relevant authority is accepted.

ace335 places the highest priority on responsible gaming. We believe that gaming is an entertainment activity and should always be enjoyed in a controlled and healthy manner.

7.1 Setting Limits

Members on ace335 can set the following limits for themselves:

• Daily, weekly, or monthly deposit limits.
• Account self-exclusion for a specified period.
• Cooling-off period for a specified period.

To set or change these limits, contact our 24/7 support.

7.2 Protection of Minors

ace335 is committed to the protection of minors. It is recommended to use parental control software on your device to prevent minors from gaining access. To learn more about ace335, visit our Responsible Gaming page.

The following activities are strictly prohibited on ace335. Violating these prohibitions may result in immediate account closure and legal action:

• Using ace335 for the purpose of money laundering or illegal transfer of funds.
• Using stolen or unauthorized payment methods.
• Clear misuse of the bonus system or arbitrage.
• Using software bots, scripts, or automation tools.
• Intentionally exploiting game errors or bugs.
• Betting on behalf of a third party or as part of a professional syndicate.
• Attempting to hack ace335 systems or gain unauthorized access.
• Harassing, intimidating, or deceiving other members.
• Assisting minors in using ace335.

If ace335 believes that a member has violated any of these prohibitions, ace335 reserves the right to take immediate action without prior notice.

ace335 is committed to protecting the privacy of your personal information. The information you provide will be used only for the purposes of providing services, verification, and fulfilling legal obligations.

9.1 Information Collection

ace335 may collect the following types of information:

• Personal identification information (name, date of birth, ID number).
• Contact information (mobile number, email address).
• Financial information (payment methods, transaction history).
• Technical information (IP address, device information, browser information).
• Gaming activity history.

9.2 Data Protection

ace335 uses industry-standard SSL encryption and security protocols to keep your information safe. Information is shared with third parties only to fulfil legal obligations or to provide services. For more details, please read our Privacy Policy.

10.1 ace335's Liability

ace335 makes every effort to operate a safe and reliable platform. However, ace335 is not liable in the following situations:

• Loss caused by third-party network issues or internet disconnection.
• Service disruption due to natural disasters, war, or other unforeseen events.
• Loss caused by issues with a member's own device or network.
• Loss resulting from a member's login credentials being disclosed to another party.

10.2 Member Liability

The member is fully responsible for all activities carried out on their account. Responsibility for taxes or other financial obligations also rests entirely with the member.

10.3 Dispute Resolution

In the event of any dispute, please contact ace335 support first. ace335's decision will be considered final unless a clear technical error is proven. In disputes, ace335's log files and server records will be treated as evidence.

11.1 Closure by Member

You may apply to close your account at any time through ace335 support. Please withdraw any remaining balance before closing. If bonus conditions have not been met, the bonus funds will be forfeited.

11.2 Closure or Suspension by ace335

ace335 may suspend or close any account without prior notice for the following reasons:

• Evidence or suspicion of a breach of terms and conditions.
• Fraudulent or deceptive activity.
• Court order or legal requirement.
• Cessation of platform operations for business reasons.

If you feel the decision to close your account is unjustified, you have the option to appeal through support.

ace335 reserves the right to amend, change, or update these terms and conditions at any time. Updated terms will take effect as soon as they are published on the website.

For significant changes, ace335 will send a notice to registered members via email or through the platform. Continued use of ace335 after any changes will be taken to mean that you have accepted the new terms and conditions.